TERMS OF SERVICE

Last updated: 02/12/2025

Welcome to ÉCLATTE (“Company”, “we”, “us”, “our”).
These Terms of Service (“Terms”) govern your access and use of our website www.eclatte.com (“Website”) and any purchase of our products (“Products”) or use of our services (“Service”).

By visiting our Website or purchasing from us, you agree to these Terms.
Please read them carefully before using our Website.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, copy, sell, resell, exploit or misuse any portion of the Service or Website without express written permission from us.

ONLINE STORE TERMS

By agreeing to these Terms, you confirm you are at least 18 years old or using the Website under the supervision of a parent/guardian.

You must not transmit any viruses, worms, malicious code or engage in harmful activities.
A breach will result in immediate termination of your Services.

PRODUCT INFORMATION 

To maintain consistent stock availability and fast shipping times, ÉCLATTE works with multiple certified manufacturing partners.

Because of this, some product batches may arrive with slight packaging variations or without printed logos due to:

Manufacturing cycles, Packaging updates, Inventory rotation, Supplier batching differences

 This does NOT affect product performance or authenticity in any way.

All units are 100% authentic ÉCLATTE devices, covered by our full warranty and guarantee.

By purchasing from us, you acknowledge and accept that logo or packaging variations do not qualify as defects, and are not grounds for refunds, disputes, or chargebacks.

ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We do our best to ensure all information is accurate and updated.
However, occasional errors or outdated details may occur.
We are not responsible if information on the Website is inaccurate or incomplete.

You agree that it is your responsibility to review these Terms for changes.

MODIFICATIONS TO PRICES & SERVICES

Prices for our Products may change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance.

PRODUCTS & SERVICES

Certain Products may be available exclusively online.

We have made every effort to display accurate colors and images, but screen variations cannot be controlled.

We reserve the right to limit quantities of any Products or services offered.

All descriptions of Products or pricing are subject to change at any time.

BILLING & ACCOUNT INFORMATION ACCURACY

We reserve the right to refuse any order.
We may cancel or limit quantities purchased per person or per address, especially in cases of suspected fraud.

You agree to provide current, complete, and accurate order and account information.

OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools for convenience.
We do not monitor and have no control over third-party tools or websites.
Use them at your own risk.

USER COMMENTS, FEEDBACK & SUBMISSIONS

If you submit comments, feedback, or material, you grant ÉCLATTE unrestricted rights to use, edit, copy, publish, and distribute such material.

We have no obligation to maintain comments in confidence or to compensate you.

You agree your comments won’t violate any third-party rights or laws.

PERSONAL INFORMATION

Your submission of personal data through the Website is governed by our Privacy Policy.

ERRORS, INACCURACIES & OMISSIONS

Occasionally, there may be typographical errors or omissions related to pricing, promotions, offers, shipping charges, or availability.
We reserve the right to correct them at any time.

PROHIBITED USES

You are prohibited from using the Website for:

Unlawful purposes

Harassment or abuse

Uploading viruses or malicious code

Violating intellectual property rights

Spamming, phishing, or harmful behavior

Collecting personal information for unauthorized purposes

We reserve the right to terminate your use of the Service for violating any prohibited use.

DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that the Website will be uninterrupted, secure, or error-free.

We do not guarantee that results from using our Products will be identical for every user.

You agree that use of the Service is at your sole risk.

In no case shall ÉCLATTE, its employees, affiliates, partners, or suppliers be liable for any damages resulting from use of any Product or Service, including indirect or consequential damages.

INDEMNIFICATION

You agree to indemnify ÉCLATTE and its partners from any claim or demand due to your breach of these Terms or violation of any law.

SEVERABILITY

If any portion of these Terms is unlawful or unenforceable, the remaining sections remain valid.

TERMINATION

These Terms are effective unless terminated by either you or us.

You may terminate by discontinuing use of our Website.
We may terminate or suspend your access if you violate these Terms.

SHIPPING

Shipping times depend on location and carrier schedules.

During peak seasons, processing times may be slightly extended.

You agree to provide accurate delivery information.
We are not responsible for delays caused by incorrect addresses.

RETURNS & REFUNDS

Please review our Return Policy to understand the conditions and eligibility for returns.

Note: Branding variations (logo/no-logo batches) do not qualify as defects and are not eligible for return, as explained under section 3.

GOVERNING LAW

These Terms are governed by the laws of your country of residence and applicable consumer protection legislation.

CONTACT INFORMATION

For questions regarding these Terms, email us at:

support@eclatte-shop.com